Demand functions for goods are generally cyclical in nature with
characteristics such as trend or stochasticity. Most existing demand
forecasting techniques in literature are designed to manage and forecast this
type of demand functions. However, if the demand function is lumpy in nature,
then the general demand forecasting techniques may fail given the unusual
characteristics of the function.
Sentiment analysis is a new area in text analytics where it focuses on the
analysis and understanding of the emotions from the text patterns. This new
form of analysis has been widely adopted in customer relation management
especially in the context of complaint management. With increasing level of
interest in this technology, more and more companies are adopting it and using
it to champion their marketing efforts. However, sentiment analysis using
twitter has remained extremely difficult to manage due to the sampling bias.